---
title: Record response feedback
url: https://developers.wpengine.com/docs/ai/api/reference/operations/createresponsefeedback/
image: https://developers.wpengine.com/og/docs/ai/api/reference/operations/createresponsefeedback.png
---

# Record response feedback

POST

/v1/sessions/{session_id}/responses/{response_event_id}/feedback

Select code sample

```php
<?php


$client = new \GuzzleHttp\Client();


$response = $client->request('POST', 'https://api.ai.wpengine.com/v1/sessions/example/responses/example/feedback', [
  'body' => '{ "rating": true, "message": "example" }',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);


echo $response->getBody();
```

- Current environment

Records a thumbs-up or thumbs-down, with an optional comment, on a single agent response. response_event_id must name an agent.message event belonging to the session in the path; any other event type is rejected with 400. Feedback is immutable once recorded. Repeating the identical request succeeds with 200 so a client that retries a lost response is not punished for it, but changing a recorded rating or comment is rejected with 409. This endpoint consumes no credits. Accepts a service-token bearer authenticating a site or an API key, either of which must be authorized for the session’s project, or a browser session token holding the session_events scope (bound to the session’s agent and, when the session records an owner_id, to that same visitor).

## Authorizations

- **[bearerAuth](https://developers.wpengine.com/docs/ai/api/reference/#bearerauth)**

## Parameters

### Path Parameters

**session_id**

required

string

The session ID.

**response_event_id**

required

string

The id of the agent.message event being rated, as returned by GET /v1/sessions/{session_id}/events.

## Request Bodyrequired

Media typeapplication/json

object

**rating**

required

True for a thumbs-up, false for a thumbs-down. Required — an omitted rating is rejected rather than defaulted, so a thumbs-down is never recorded by accident.

boolean

**message**

Optional free-text comment. Stored as plain text, with the comment’s own meaning preserved: tabs and line breaks are kept (every spelling of a line break — CRLF, CR, U+2028, U+2029 — is stored as a newline), while the control characters that are not whitespace and a bounded set of format characters that misrepresent the surrounding text (the bidi overrides and isolates U+202A–U+202E and U+2066–U+2069, the zero-width space U+200B, and the byte-order mark U+FEFF) are removed. Other invisible characters are kept, including the joiners that hold emoji sequences together and are ordinary orthography in several scripts. Unicode is then normalized (NFC) and surrounding whitespace is trimmed. A comment that is empty after that is stored as no comment at all. A comment longer than 2000 characters is rejected rather than truncated. Markup is never stripped: what is stored stays untrusted text, and each consumer must apply the output encoding its own rendering context calls for.

string

nullable <= 2000 characters

### Example generated

```json
{
  "rating": true,
  "message": "example"
}
```

## Responses

### 200

Feedback identical to what was already recorded; nothing changed.

Media typeapplication/json

object

**response_event_id**

required

The agent.message event this feedback is about.

string

**rating**

required

True for a thumbs-up, false for a thumbs-down.

boolean

**message**

The comment as stored, or null when none was given. Always present so “rated without a comment” is unambiguous.

string

nullable

**created_at**

required

When the feedback was recorded.

string format: date-time

#### Example generated

```json
{
  "response_event_id": "example",
  "rating": true,
  "message": "example",
  "created_at": "2026-04-15T12:00:00Z"
}
```

### 201

Feedback recorded

Media typeapplication/json

object

**response_event_id**

required

The agent.message event this feedback is about.

string

**rating**

required

True for a thumbs-up, false for a thumbs-down.

boolean

**message**

The comment as stored, or null when none was given. Always present so “rated without a comment” is unambiguous.

string

nullable

**created_at**

required

When the feedback was recorded.

string format: date-time

#### Example generated

```json
{
  "response_event_id": "example",
  "rating": true,
  "message": "example",
  "created_at": "2026-04-15T12:00:00Z"
}
```

### 400

Invalid request body or parameters. On agent create and update, error type “profile_unavailable” means the requested profile is not available to the caller.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 401

Missing or invalid bearer token

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

#### Headers

**WWW-Authenticate**

string

##### Example

```
Bearer realm="ai-services"
```

### 403

The token is valid, but the request is forbidden. Error type “permission_error” means the token’s scope/permission is insufficient or the authenticated user is not authorized for the target account; “entitlement_required” means the account may not use WP Engine AI, with error_code giving why when known (not_eligible, terms_required, not_enabled or suspended) and portal_url where to fix it; “account_required” means no billing account could be resolved; and “billing_account_pending” means billing isn’t set up for the account yet, usually because its setup after AI was turned on hasn’t finished. Retry shortly. On /v1/chat/completions when content moderation is enabled, and on /v1/sessions/{session_id}/events, error type “content_policy_violation” instead means the request content was blocked by content moderation policy; that response never identifies which filter or category matched.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 404

The requested resource was not found

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 409

Conflict. Feedback has already been recorded for this response with a different rating or comment, and recorded feedback cannot be changed.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 413

Request body exceeds the 64 KiB limit

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 429

Rate limit exceeded. The request was throttled at the edge; wait and retry later. The response body is a short HTML page generated by the load balancer, not a structured JSON error — clients should rely on the 429 status code rather than parsing the body.

Media typetext/html

string

### 500

The server encountered an unexpected error while handling the request. Safe to retry once; if it persists, the cause is server-side and the request payload was not the problem.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 503

A required dependency is temporarily unavailable. Retry after a short delay with exponential back-off. An entitlement lookup failure uses error type “entitlement_unavailable”. A model without complete rate coverage uses error type “model_unpriced”. A credit balance that can’t be read uses error type “balance_unavailable”.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

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Thanks for the feedback!

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```