---
title: Get response feedback
url: https://developers.wpengine.com/docs/ai/api/reference/operations/getresponsefeedback/
image: https://developers.wpengine.com/og/docs/ai/api/reference/operations/getresponsefeedback.png
---

# Get response feedback

GET

/v1/sessions/{session_id}/responses/{response_event_id}/feedback

Select code sample

```php
<?php


$client = new \GuzzleHttp\Client();


$response = $client->request('GET', 'https://api.ai.wpengine.com/v1/sessions/example/responses/example/feedback', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);


echo $response->getBody();
```

- Current environment

Returns the feedback recorded for a single agent response. Responds with 404 when the response has not been rated, which is the normal case for most responses — treat it as “no rating yet” rather than an error. Accepts a service-token bearer authenticating a site or an API key, either of which must be authorized for the session’s project, or a browser session token holding the session_events scope (bound to the session’s agent and, when the session records an owner_id, to that same visitor).

## Authorizations

- **[bearerAuth](https://developers.wpengine.com/docs/ai/api/reference/#bearerauth)**

## Parameters

### Path Parameters

**session_id**

required

string

The session ID.

**response_event_id**

required

string

The id of the agent.message event being rated, as returned by GET /v1/sessions/{session_id}/events.

## Responses

### 200

The feedback recorded for this response

Media typeapplication/json

object

**response_event_id**

required

The agent.message event this feedback is about.

string

**rating**

required

True for a thumbs-up, false for a thumbs-down.

boolean

**message**

The comment as stored, or null when none was given. Always present so “rated without a comment” is unambiguous.

string

nullable

**created_at**

required

When the feedback was recorded.

string format: date-time

#### Example generated

```json
{
  "response_event_id": "example",
  "rating": true,
  "message": "example",
  "created_at": "2026-04-15T12:00:00Z"
}
```

### 400

Invalid request body or parameters. On agent create and update, error type “profile_unavailable” means the requested profile is not available to the caller.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 401

Missing or invalid bearer token

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

#### Headers

**WWW-Authenticate**

string

##### Example

```
Bearer realm="ai-services"
```

### 403

The token is valid, but the request is forbidden. Error type “permission_error” means the token’s scope/permission is insufficient or the authenticated user is not authorized for the target account; “entitlement_required” means the account may not use WP Engine AI, with error_code giving why when known (not_eligible, terms_required, not_enabled or suspended) and portal_url where to fix it; “account_required” means no billing account could be resolved; and “billing_account_pending” means billing isn’t set up for the account yet, usually because its setup after AI was turned on hasn’t finished. Retry shortly. On /v1/chat/completions when content moderation is enabled, and on /v1/sessions/{session_id}/events, error type “content_policy_violation” instead means the request content was blocked by content moderation policy; that response never identifies which filter or category matched.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 404

The requested resource was not found

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 429

Rate limit exceeded. The request was throttled at the edge; wait and retry later. The response body is a short HTML page generated by the load balancer, not a structured JSON error — clients should rely on the 429 status code rather than parsing the body.

Media typetext/html

string

### 500

The server encountered an unexpected error while handling the request. Safe to retry once; if it persists, the cause is server-side and the request payload was not the problem.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

### 503

A required dependency is temporarily unavailable. Retry after a short delay with exponential back-off. An entitlement lookup failure uses error type “entitlement_unavailable”. A model without complete rate coverage uses error type “model_unpriced”. A credit balance that can’t be read uses error type “balance_unavailable”.

Media typeapplication/json

object

**error**

required

object

**message**

required

string

**type**

required

string

**error_code**

Stable, machine-readable cause, set by routes that document their codes (the AI readiness and account AI routes, and an entitlement_required refusal, where it is one of not_eligible, terms_required, not_enabled or suspended); absent elsewhere and on errors from shared layers such as authentication. Clients must allow new codes.

string

**portal_url**

Where the customer can resolve the error, set on an entitlement_required refusal that has an error_code when one is configured.

string

**code**

required

integer

**request_id**

required

Correlation ID for this request, matching the X-Request-ID response header — a 32-character trace ID behind the load balancer, otherwise a UUID. Quote it in support reports.

string

#### Example

```json
{
  "error": {
    "type": "invalid_request_error",
    "request_id": "80f1e2c3a4b5c6d7e8f9a0b1c2d3e4f5"
  }
}
```

## Was this helpful?

Thanks for the feedback!

```json
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```
